Job Details

Benefits:Competitive salaryRestoration Project EstimatorPerks:Online Mobile CoursesFlexible SchedulingPaid Training for Career AdvancementOpportunity to Help People in Times of NeedAggressive Competitive WagesCompany and Culture:PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a "Ë servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.Job Position Description:With a "Ë One Team' mentality, manage the office team to perform all estimating and administrative activities. Manage all aspects of accounting and reporting. Implement and adhere to accounting guidelines and reporting requirements. Ensure all job files are properly audited and contain all required documentation. Develop and implement an annual office administration plan and budget to improve productivity. Train and coach all office personnel to efficiently perform all assigned tasks. Serve as the in-house expert on utilizing Xactimate, Dash, MICA, QuickBooks Pro, and Microsoft Office. Manage and improve customer satisfaction, including the resolution of customer complaints. Manage the efficient operation and appropriate support of all business functions. Ensure proper accounting procedures are followed. All reporting is accurate and timely. Ensure customer files contain proper documentation, and office team is competent and effective in all administrative tasks. A PuroClean Project Estimator takes pride in going above and beyond customer expectations in their times of need by providing a world-class level of service which sets us apart from our competitors in the industry.Responsibilities:Managing Customer and client satisfaction and representing and improving brand operationsBeing proactive in resolution of customer issues, concerns and complaintsManaging documentation related to jobs, compliance, scheduling, and delegation of responsibilitiesMaintaining employee documentation, new hire orientations, and managing invoices, petty cash and duties related to office administrationContinue professional development of PuroClean specific skills and expertise: office procedures and processesSafety and risk management, following and maintaining guidelines for all field staff and office personnelQualifications:Focus on personal development, team building, and leadership skills is essentialAttention to detail, aptitude for multitasking and calm under pressureEnsure clear communication with entire staff, ability to manage relationshipsAptitude with record keeping, easily accessing information, and communicating "Ë the message'Awareness and respect for safety, using care and caution with teammates and customersStrength with multitasking and handling deadlines, organizational and leadership skillsAbility to learn quickly and flexible with change and professional challenges
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