Job Details

CES POWER is seeking a dedicated and detail-oriented Data Entry Clerk/Customer Service Representative/Administrative Assistant to join our dynamic team. In this multifaceted role, you will be responsible for ensuring the seamless operation of both our data management and customer service departments. This position is ideal for someone who thrives in a fast-paced environment, is adept at multitasking, and possesses strong organizational skills. You will play a crucial role in maintaining accurate data entries, assisting customers with their inquiries, and providing administrative support to various teams within the organization. The right candidate will have a positive attitude, excellent communication skills, and a strong commitment to delivering high-quality service. At CES POWER, we value innovation, collaboration, and commitment to excellence, and we are looking for someone who shares these values. If you are looking for an opportunity to grow your career and make a genuine impact in a supportive environment, we want to hear from you! Join CES POWER and be part of a forward-thinking team that prioritizes integrity and fosters a culture of professional development and growth.

Responsibilities

• Perform accurate data entry and maintain data integrity across various systems.
• Handle customer inquiries via phone, email, and in-person with professionalism and empathy.
• Assist with administrative tasks such as scheduling appointments, managing files, and organizing documents.
• Support the sales team by entering orders and processing customer information efficiently.
• Prepare reports and documentation as needed to support business operations.
• Maintain an organized workspace and ensure all customer interactions are logged appropriately.
• Collaborate with team members to enhance customer satisfaction and streamline processes.

Requirements

• High school diploma or equivalent; additional education in office administration or related field is a plus.
• Proven experience in data entry, customer service, or administrative roles, preferably in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and data entry software.
• Strong attention to detail and accuracy in all tasks performed.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize in a busy work environment.
• Strong problem-solving skills and a desire to assist customers effectively.