Job Details

**Salesforce Certification Required**

JOB SUMMARY

Under the supervision of the Chief Technology Officer, the Enterprise Architect will serve as the Agency's strategic systems leader, ensuring that Salesforce, SmartCare, UKG, and financial systems are integrated, sustainable, and aligned with our mission. This role partners directly with the CTO, IT leads, project management, and regional directors to build a clear roadmap, guide change management, and continually optimize our technology ecosystem. By embedding lifecycle management practices, the Enterprise Architect ensures the Agency always operates with the best-fit solutions. This creates clarity on what it takes to deliver, enabling our teams to focus on the most important work that drives impact for children and families.

ESSENTIAL FUNCTIONS

Enterprise Architecture and Roadmap

1. Defines and maintains the architectural vision across Salesforce, EHR, UKG, and financial systems.

2. Builds and manages an enterprise roadmap that aligns technology with organizational goals.

3. Ensures systems scale effectively with program growth and regulatory requirements.

4. Oversees full system lifecycle management from evaluation and adoption to optimization, refresh, and retirement to enable the Agency to operate with the most effective and sustainable solutions.

Partnership with IT and Administration

1. Works closely with IT leadership and administrative teams to identify technology needs and prioritize solutions.

2. Provides architectural guidance so projects are scoped with realistic timelines and resources.

3. Supports business analysts and project managers by giving architectural clarity and direction for enhancements, break/fix, and necessary business need changes.

Change Management and Adoption

1. Collaborates with administrative teams through change management processes, ensuring smooth transitions for staff and clients.

2. Creates documentation, standards, and best practices that reduce reliance on internal staff knowledge.

3. Partners with Support to ensure staff are trained and new systems are fully operationalized.

Vendor and Partner Engagement

1. Acts as the Agency's lead architectural partner with Salesforce and its ecosystem, county agencies, and external vendors.

2. Evaluates when to build in-house versus outsource, to help CTO best balance of sustainability, cost, and innovation.

3. Ensures vendor relationships are managed in alignment with lifecycle planning and the Agency's roadmap.

Future-Proofing and Sustainability

1. Establishes standards, structure, and consistency to make systems easier to maintain long term.

2. Reduces organizational risk by embedding scalable processes rather than short-term fixes.

3. Continuously optimizes the technology ecosystem by monitoring performance, identifying opportunities for improvement, and phasing out outdated and/or duplicative solutions.

4. Ensures technology always supports the Agency's mission of improving outcomes for children and families.

5. Completes other duties as assigned.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

1. Bachelor's Degree in Computer Science, Information Technology or a related field.
2. Must hold a Salesforce Certification.
3. 7+ years of experience in enterprise architecture, systems integration, or digital transformation.
4. Proven expertise with Salesforce and its integration into workforce systems.
5. Demonstrated ability to partner with teams to deliver cross-functional projects.
6. Strong background in change management, roadmap development, and prioritization.
7. Excellent communication skills with both technical and non-technical stakeholders.

DESIRED QUALIFICATIONS:

1. The Open Group Architecture Framework (TOGAF) Certification, Enterprise Architect Center of Excellence (EACOE) Certification, or equivalent architecture certification.
2. Experience in nonprofit, healthcare, or human services environments.
3. Familiarity with agile ways of working and project prioritization.

POSITION/SITE REQUIREMENTS

1. Must possess a valid California driver's license, personal automobile insurance and driving record that meets the standards outlined in the Agency's Policy: Motor Vehicle Operating Standards.

2. Must be physically and mentally fit in accordance with the Agency's Policy: Physical Fitness Standards and Examinations. Must be willing to complete a Tuberculosis (TB) test and drug screening test.

3. Must be willing to complete a personal background investigation conducted by the State of California.

4. Must be willing to work within a culturally integrated workplace and be willing to respect human differences based upon protected classes as defined by state, federal and local laws, or any other condition that distinguishes people from one another.

PHYSICAL REQUIREMENTS

1. Have an adequate range of body motion and mobility to work in an office or outdoor environment including standing and walking (even and uneven surfaces), alternating between standing and sitting for extended periods of time, bending, kneeling, twisting, reaching balancing and occasional carrying and lifting up to 25 pounds occasionally, and up to 10 pounds frequently.

2. Physically able to walk up and down stairs routinely.

3. Must be able to sit for prolonged periods of time in a vehicle (may be up to 100 miles driving distance).

4. Requires the ability to utilize computer and telephone systems, which includes the coordination of eye and hand and fine manipulation by the hands and fingers for typing, writing and working with files.

Compensation:

• Salary Range: $120,765 - $166,067 DOE

Benefits:

• Low cost Medical, Dental and Vision
• Life Insurance plan for employee and family
• 8 Paid Holidays, PTO and Sick pay
• Retirement Savings Plan (403B)
• 100% Employer Funded Retirement Plan
• Employee Assistance Program
• Mileage Reimbursement
• Verizon Wireless Discount
• Employee Referral Bonus Program

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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For further information, please review the Know Your Rights notice from the Department of Labor.