Job Details

Company DescriptionSince 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city's most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at to find out more about our company.EOE/M/F/D/VJob DescriptionTonga Room in San Francisco offers a tropical and festive atmosphere with live entertainment, dancing and a rain storm. Tonga Room serves exceptional Pan-Asian Cuisine in a tropical setting. It is the perfect escape after a busy day of meetings or shopping along Union Square. Be sure to try the Mai Tai, regularly recognized as the City's best!What you will be doing:Reporting to the Tonga Room Manager, responsibilities and essential job functions include but are not limited to the following:* Consistently offer a professional, friendly greeting and engaging service* Understand the Server's tasks in the outlet* Understand shift end reports in the outlet and the POS system* Assist guests regarding food and beverage menu items in an informative and helpful way* Have knowledge of all menu items, garnishes, contents and preparation methods* Follow outlet policies, procedures and service standards* Follow all safety and sanitation policies when handling food and beverage* Other duties as assigned* Hourly Rate: $34.99 USD Gross per hourQualificationsQualifications:* Previous service experience an asset* Previous Point of Sale System experience an asset* Excellent communication and organizational skills* Strong interpersonal and problem solving abilities* Highly responsible & reliable* Ability to work well under pressure in a fast paced environment* Ability to work cohesively as part of a team* Ability to focus attention on guest needs, remaining calm and courteous at all timesPhysical Aspects of Position (include but are not limited to):* Constant standing and walking throughout shift* Lifting 50 lbs maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools.* Occasional kneeling, pushing, pulling* Occasional ascending or descending ladders, stairs and rampsAdditional InformationFeel free to visit our website at to find out more about our company.Fairmont is proud to be an Equal Opportunity Employer.EOE/M/F/D/VAll your information will be kept confidential according to EEO guidelines.